In 2019, 155 members responded to our evaluation. Scaling used: Strongly Disagree, Disagree, Don't know, Agree and Strongly Agree and an open section for comments.
How have we made a difference?
A - 99% have re-assurance to live independently
"I feel more confident being with Good Morning as the information you give is really good especially about scams to watch out for. You show concern. I feel I can speak to a befriender more freely than my family so I like to know I have someone outside the family who listens and gives good advice. I feel more independent now than I did before, my family think so too. I was a little bit dependent on my family – independence is good!." Charlotte, 88 years
B - 100% have boosted confidence and self-esteem
"I felt very, very low when I came out of hospital therefore it was good having someone to talk to. They’ve given my confidence a boost. I get everything I need from the service; reassurance, fantastic advice and it’s a great comfort." Cathy, 90 years
C - 100% feel safer at home
"It boosts my confidence as it’s lovely for someone to listen to you and make you feel important. My biggest worry is if I fall and no-one knows. By getting my morning calls I feel safer and independent too - I can live on my own." Nancy, 81 years
D - 100% feel cared about
"Being part of Good Morning really ups my confidence as they acknowledge my achievements. They encouraged me after my knee operation. They listen to my concerns and offer supportive suggestions to overcome them. They also get excited about things I do well. This makes me feel good because I’m cared about. It helps me live alone because I know they are there for me and can put me onto other services that can provide more help if I need it." Betty, 85 years
E - 100% have reduced feelings of isolation and loneliness
"I don’t feel lonely any longer. My calls give me a lovely warm feeling that lasts all day." Jean, 82 years
F - 100% feel better connected to the community
"I feel less isolated being a member of Good Morning as my rapport with the befrienders is so reassuring. Their friendship makes me feel like a real person, they make me feel what I think matters. And even though I am housebound, I feel better connected to the community as Good Morning keep me in the loop and make me feel part of everything." John, 80 years
G - 100% are helped to retain their independence
"What I appreciate is the light-touch nature of your service. So many other services are intrusive or restrictive, but you aren’t. I’ve never felt like a number, I feel you are on my side, that you aren’t taking away my independence." Ruthmary, 84 years